Terms & Conditions

1. Acceptance of Terms

By accessing and using the Click One MSP website (clickonemsp.ca) and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Description

Click One MSP provides managed IT services, cybersecurity, cloud management, network infrastructure, IT consulting, compliance support, and help desk services to businesses in Canada and the United States. Service specifics, deliverables, and terms are defined in individual service agreements between Click One MSP and its clients.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, provincial, state, or local law
• Attempt to gain unauthorized access to any part of the Site or its systems
• Interfere with or disrupt the Site or servers connected to the Site
• Use automated systems (bots, scrapers) to access the Site without written permission
• Transmit any viruses, malware, or harmful code

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, and software — is the property of Click One MSP or its content suppliers and is protected by Canadian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.

5. Free IT Assessments and Consultations

Free IT assessments and consultations offered through our website are subject to availability and at Click One MSP's discretion. The assessment provides general recommendations and does not constitute a binding service agreement. Specific service delivery requires a separate signed agreement.

6. Service Level Agreements

Service Level Agreements (SLAs), including response times, uptime guarantees, and support coverage, are defined in individual client contracts and may differ from general statements made on this website. In the event of a conflict between website content and a signed service agreement, the signed agreement prevails.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Click One MSP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of this website or our services.

Our total liability for any claim arising from the use of this website shall not exceed the amount you paid to us (if any) in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Indemnification

You agree to indemnify and hold harmless Click One MSP, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Site or violation of these Terms.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Click One MSP. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. For US-based clients, disputes shall be resolved in accordance with the governing law specified in the applicable service agreement.

12. Modifications to Terms

Click One MSP reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

14. Contact Information

For questions about these Terms & Conditions, please contact us at: